An HVAC diagnostic from Ellis Heating & Air costs a flat $59 service fee. We inspect your heating or air conditioning system, identify the exact mechanical or electrical root cause, and provide a clear, upfront repair quote before any work begins.

Unlike companies with high trip fees or hidden add-ons, our $59 diagnostic fee covers thorough troubleshooting by an experienced owner-operator.

Yes, the $59 diagnostic fee is completely waived whenever you approve a repair with Ellis Heating & Air. You only pay for the repair work itself—there are no separate trip fees or double charges.

If you decide not to proceed with a repair after the diagnosis, you simply pay the transparent $59 diagnostic fee for the evaluation.

Yes, replacement consultations are 100% free for homeowners considering replacing an existing heating or cooling system. We visit your home, calculate sizing requirements, inspect ductwork, and present clear equipment and efficiency options with no sales pressure.

You will receive a written proposal outlining total installation costs, equipment options, manufacturer warranties, and available financing options.

Before requesting service, check these four common issues: 1) Verify your thermostat has fresh batteries and is set to 'Cool' with the temperature set below room temperature. 2) Ensure your air filter is clean and unblocked. 3) Check your electrical panel to see if the AC breaker tripped. 4) Confirm the outdoor disconnect switch is turned on.

If these basic checks do not restore cooling, call Ellis Heating & Air at (916) 467-0231 for a $59 diagnostic visit.

Repairing makes sense when your HVAC system is under 10–12 years old, the repair cost is a small fraction of a new system, the unit has been well-maintained, and it previously cooled or heated your home reliably without excessive utility costs.

We evaluate safety, overall component condition, age, and remaining lifespan to give you honest guidance on whether a repair is your best financial value.

Replacement makes more sense when your HVAC equipment is over 12–15 years old, uses outdated R-22 refrigerant, faces a major component failure (like a failed compressor or cracked heat exchanger), or requires frequent, cumulative repairs that exceed 50% of the replacement value.

Upgrading to a modern high-efficiency system can also lower monthly energy bills and eliminate persistent comfort and noise problems.

Your HVAC system should be maintained twice per year: once in the spring for your air conditioner and once in the autumn for your furnace or heating system. Regular tune-ups preserve efficiency, prevent unexpected seasonal breakdowns, and protect manufacturer warranty coverage.

Routine filter changes every 1 to 3 months are also recommended to ensure healthy indoor air quality and proper system airflow.

Ellis Heating & Air is a local, owner-operated HVAC company with more than two decades of hands-on experience. Founded in 2004, the company is built on direct owner accountability, honest recommendations, and clean residential craftsmanship.

When you call Ellis Heating & Air, you work directly with the owner rather than dealing with middle-management call centers or commissioned salespeople.

Ellis Heating & Air serves the Greater Sacramento region, including Sacramento, Arden-Arcade, Carmichael, Fair Oaks, Citrus Heights, Folsom, Rancho Cordova, Orangevale, Elk Grove, Roseville, Rocklin, Loomis, Auburn, and nearby valley and foothill communities.

If you are unsure whether your home falls within our service area, give us a call at (916) 467-0231 to confirm service availability.

Yes, flexible financing options may be available for qualified homeowners seeking HVAC repairs or complete system replacements. Ellis Heating & Air helps you review available options during your replacement consultation.

Financing options allow you to upgrade to an energy-efficient system with manageable payment structures subject to credit approval.

Yes. Ellis Heating & Air participates in the SMUD Contractor Network. Qualifying SMUD customers may receive up to $3,000 on a gas-to-electric variable-stage heat pump, up to $2,000 on a qualifying two-stage gas-to-electric system, $1,000 on an electric-to-electric multi-stage upgrade, and up to $2,000 more for a qualifying Go Electric panel upgrade.

Rebates require qualifying equipment, an active SMUD account, and program funding. We review eligibility during your free replacement consultation and can submit the SMUD rebate application for you. Customers outside SMUD territory (for example Roseville Electric or PG&E) may have different utility programs.